Human Systems Architect

Converting Complex Chaos Into Structural Stability

THE PAIN: Stalled Hospitality Group

A high-investment hospitality group suffered brand-killing 15-minute ticket times and operator churn. Owner and GM lacked operational insight, leading to chaotic environments and financial drain.

THE DIAGNOSIS: Invisible Hierarchies & Process Gaps

Audited invisible hierarchies, operational flow, and psychological friction. Identified lack of clear SOPs, inefficient ergonomic design, and misaligned responsibilities as root causes.

THE ARCHITECTURE: Zero-Capital Ergonomic Re-engineering

Re-engineered existing bar landscape and designed a human-behavior-centric SOP. This dramatically reduced stress and wasted movement, establishing clear responsibilities with zero new capital investment.

THE RESULT: +$960,000 Annual Peak-Hour Revenue Lift

Achieved a 48-hour fix, tripling operator capacity and reducing ticket times from 15 minutes to 2-3 minutes. Halted operator churn and restored operational flow, demonstrating immediate and significant ROI.

THE PAIN: Multi-Billion Dollar Company - Actor Block

High-profile actor, despite perfect look, was unable to deliver required performance due to a profound emotional block, risking a multi-billion dollar project.

THE DIAGNOSIS: Trauma-Induced Performance Barrier

Identified a direct parallel between the required performance and a traumatic personal experience. Standard "push through" methods were actively harming performance and safety.

THE ARCHITECTURE: Safe Environment & Emotional Recalibration

Designed a self-tape studio to mirror the scene for psychological safety. Facilitated a process reminding the actor of their control, allowing full emotional release in a safe, guided manner.

THE RESULT: Performance Mastery & Booked Role

Actor regained power over trauma, achieving authentic performance. Booked the role and experienced profound personal liberation, proving that true system redesign includes psychological architecture.

THE PAIN: Enterprise Sales Pipeline Decay

High-value Enterprise Sales team suffered severe pipeline decay and constant operator churn due to inefficient lead qualification and a hostile work environment.

THE DIAGNOSIS: Clarity-Free Passion & Misaligned Metrics

Discovered manager's motivating passion lacked structural criteria for vetting leads, leading operators to low-value actions. This created social friction and wasted bandwidth.

THE ARCHITECTURE: Streamlined Qualification & CRM Redesign

Collaborated to distill complex sales criteria into a simple, actionable lead qualification framework. Re-architected CRM to highlight critical metrics, ensuring all actions were high-value.

THE RESULT: 90% Bandwidth Recaptured, Churn Halted

Achieved a 48-hour fix, tripling operator capacity and reducing ticket times from 15 minutes to 2-3 minutes. Halted operator churn and restored operational flow, demonstrating immediate and significant ROI.

My Process: Precision Diagnosis, Unlocked Performance

I specialize in identifying and re-architecting the hidden operational, environmental, and psychological bottlenecks that prevent high-performance outcomes in human systems. My process begins with a fixed-fee 'Diagnostic Audit' to precisely quantify your specific 'Pain' and outline the path to exponential growth.

System Triage Group, LLC | (404) 480 2022 | [email protected]

System Triage Group, LLC. All rights reserved.

My Process: Precision Diagnosis, Unlocked Performance

I specialize in identifying and re-architecting the hidden operational, environmental, and psychological bottlenecks that prevent high-performance outcomes in human systems. My process begins with a fixed-fee 'Diagnostic Audit' to precisely quantify your specific 'Pain' and outline the path to exponential growth.

System Triage Group, LLC | (404) 480 2022 | [email protected]

System Triage Group, LLC. All rights reserved.

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System Triage Group, LLC | (404) 480 2022 | [email protected]

System Triage Group, LLC. All rights reserved.